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Effective Date: 24/09/2026
Last Updated: 24/09/2027
- Introduction
Welcome to Mindkeys.
We operate the website [Website URL] and related educational services, applications, learning platforms, assessments, training programs, and support services (collectively, the “Services”).
We are committed to protecting your personal data and complying with applicable laws, including the Digital Personal Data Protection Act, 2023 (DPDP Act) and other applicable laws of India.
This Privacy Policy explains how we collect, use, store, process, share, and protect your personal data.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
- Definitions
For the purposes of this Privacy Policy:
- Personal Data means any data about an individual who is identifiable by or in relation to such data.
- Processing includes collection, recording, organization, storage, use, sharing, disclosure, modification, retrieval, or deletion of personal data.
- Data Principal means the individual to whom the personal data relates.
- Data Fiduciary means the entity determining the purpose and means of processing personal data.
- Consent Manager shall have the meaning assigned under the DPDP Act, where applicable.
- Information We Collect
- Information You Provide
We may collect:
- Full name
- Email address
- Mobile number
- Subject
- Message
- Payment Information
When you purchase courses or subscriptions, payment processing may be handled by third-party payment gateways.
We may receive:
- Transaction IDs
- Payment status
- Billing details
We do not store complete debit card, credit card, or banking credentials on our servers unless legally permitted and secured.
- Automatically Collected Information
We may collect:
- IP address
- Browser type
- Device information
- Operating system
- Device identifiers
- Usage logs
- Website interactions
- Session information
- Location data derived from IP address
- Educational Data
We may collect:
- Course enrollments
- Assessment results
- Certifications earned
- Attendance records
- Learning analytics
- Classroom participation data
- Purpose of Processing Personal Data
We process personal data to:
- Create and manage user accounts
- Deliver educational content
- Conduct assessments and examinations
- Provide certifications
- Process payments
- Respond to inquiries
- Improve educational outcomes
- Personalize learning experiences
- Send important service communications
- Prevent fraud and misuse
- Ensure platform security
- Comply with legal obligations
- Resolve disputes
- Enforce contractual rights
- Consent
Where required under applicable law, we process personal data based on your consent.
By providing your personal data and using our Services, you consent to the processing of your personal data for the purposes described in this Privacy Policy.
You may withdraw consent at any time by contacting us or through available account settings.
Withdrawal of consent shall not affect processing undertaken prior to such withdrawal.
- Processing of Children’s Personal Data
If our Services are accessed by children as defined under applicable law:
- We will obtain verifiable parental or lawful guardian consent where required.
- We shall process children’s personal data in accordance with the DPDP Act and applicable regulations.
- We will not undertake tracking, behavioural monitoring, or targeted advertising directed at children where prohibited by law.
Parents or guardians may request review, correction, or deletion of a child’s personal data.
- Sharing of Personal Data
We may share personal data with:
Service Providers
Including:
- Cloud hosting providers
- Learning management systems
- Analytics providers
- Payment processors
- Customer support providers
- Email service providers
- Video conferencing providers
Educational Partners
Where required for:
- Certification
- Academic collaborations
- Placement support
- Internship programs
Legal Compliance
We may disclose personal data:
- To comply with legal obligations
- Pursuant to court orders
- To government authorities
- To enforce legal rights
- To protect safety and security
Business Transfers
In connection with:
- Mergers
- Acquisitions
- Restructuring
- Asset sales
- Cross-Border Transfer of Personal Data
Personal data may be processed or stored outside India where permitted by applicable law.
Such transfers shall be subject to safeguards and legal requirements under the DPDP Act and related regulations.
- Data Retention
We retain personal data only for as long as necessary for:
- Educational purposes
- Compliance requirements
- Legal obligations
- Dispute resolution
- Legitimate business purposes
Upon expiry of retention periods, personal data may be deleted, anonymized, or archived in accordance with applicable law.
- Data Security
We implement reasonable security measures including:
- Encryption where appropriate
- Access controls
- Authentication mechanisms
- Monitoring systems
- Secure hosting environments
- Employee confidentiality obligations
Despite our efforts, no method of transmission or storage is completely secure.
- Rights of Data Principals
Subject to applicable law, you may have the right to:
Access Information
Request information regarding personal data processed by us.
Correction and Updating
Request correction or updating of inaccurate personal data.
Erasure
Request deletion of personal data when legally permissible.
Withdrawal of Consent
Withdraw previously granted consent.
Grievance Redressal
Submit complaints regarding processing of personal data.
Nomination
Nominate another individual to exercise rights on your behalf in accordance with applicable law.
- Grievance Redressal Officer
In accordance with applicable law, users may contact:
Rakshit Batra
Email: [grievance@company.com]
Phone: [Phone Number]
Address: [Registered Office Address]
We will make reasonable efforts to address grievances within timelines prescribed under applicable law.
- Communications
We may send:
- Transactional emails
- Course updates
- Security alerts
- Examination notifications
- Payment confirmations
Marketing communications will be sent where permitted by law and may be opted out of at any time.
- Third-Party Links
Our Services may contain links to third-party websites or services.
We are not responsible for their privacy practices.
Users should review the privacy policies of such third parties before providing personal information.
- Changes to this Privacy Policy
We may revise this Privacy Policy from time to time.
Updated versions shall be posted on our website with a revised effective date.
Continued use of the Services after updates constitutes acceptance of the revised Privacy Policy to the extent permitted by law.
- Contact Information
Mindkeys
Address: 2A, &Work Coworking Space, RPS 12th Avenue Delhi Faridabad NH19, Near Sarai Metro Station, Sector 27C, Faridabad, Haryana, 121003
Email: rishabh@mindkeys.co.in , rakshit@mindkeys.co.in
Website: [Website URL]